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  • Critical Thinking-Strategies for Decision Making  

    We live and work in a world of ever-accelerating change, where information is multiplying exponentially and job requirements are constantly shifting. More than ever, we must be able to reasonably challenge "standard operating procedure" or workflow processes. Faced with frequent choices about strategy and direction, health care employe

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  • Conflict Management: Resolve Disagreement at Work  

    Managing disagreement constructively is central to personal satisfaction and organizational effectiveness. Skill in dealing with interpersonal differences can enrich your work, deepen your relationships, marshal commitment to needed change, build mutual trust, and advance your career. By the end of this program, the participant should

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  • Alarm Fatigue - Overview and Trends  

    Our world is full of beeps, bleeps, and buzzes – there are alarm tones that remind us a message is waiting. In the healthcare environment, alarms to notify personnel of patient and equipment situations have increased significantly over the last decade. From IV pumps and patient monitors to bed sensors and pneumatic pressure devic

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  • Influencing Nursing Excellence  

    Excellence is what nurses aspire to and what patients expect. When nurses practice at a level of excellence, it helps patients achieve the best possible outcome. How can nurses, individually and collectively, influence nursing practice and the systems they work in to ensure such excellence?  By the end of this program, the partic

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  • Communicate Clearly and Convincingly  

    The ability to think rapidly on your feet and speak persuasively and intelligently is a skill most people want to develop. This course was developed for healthcare professionals who would like to communicate clearly and convincingly. Learn to express yourself admirably in any situation, and learn how to say what you mean.   By the

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  • Critical thinking and the use of evidence based practice  

    Interpreting and using research and evidence-based practice in clinical practice helps to ensure best practices and promotes positive outcomes for patients; however, it is often difficult for nurses to devote time to these activities as the daily demands of practice often take precedence. This program reviews key strategies for impleme

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  • Information Overload: Find, Filter and Focus on What’s Important  

    Every day in the healthcare environment, you are bombarded with information. The information you need (and even some we don't need) comes faster and in more formats than ever before. It's no wonder many are living with information anxiety. By the end of this program, the participant should be able to: 1. Identify different types of inf

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  • Impacting Organizational Change: Medication Error Elimination  

    This program discusses methods to impact organizational change, with a focus on medication error elimination. Goals of successful change management and how to accomplish them are reviewed. This applies to individuals and organizations or facilities with many staff, as well as those with just a few staff. Developing change resiliency sk

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  • Presentation Skills: Captivate and Educate Your Audience  

    The study of how to give effective speeches dates back to ancient Greece. Around 350 B.C., Aristotle wrote his famous Rhetoric, considered one of the finest formal books on the subject. Now, 2300 years later, we are still struggling with the same problems that the Greeks encountered and that speakers have grappled with throughout the a

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  • Technology Impact on Communication  

    This program addresses many of the personal and social perils and pitfalls that have resulted as society’s dependence on technology-based devices increases. By the end of this program, the participant should be able to: 1. Describe the changing landscape of today’s technological world. 2. Discuss the signs and symptoms of digital t

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