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Why Service Shop?

Get the exact part when you need it. Gain direct access to GE HealthCare medical equipment parts, accessories and other services 24/7 – saving you valuable time to positively impact your patient experience.

You’ve made an investment in your equipment, and keeping it operating efficiently is critical. We understand the challenges when it comes to finding quality, compatible parts and the importance of timeliness in ordering, installing and maintaining them.

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Access. Resolve. Track.


24/7 access to over 80,000 GE HealthCare equipment parts

As a registered user, you can source quality GE HealthCare parts and accessories directly from the OEM. Access your account online anytime, anywhere.

Improve your parts buying experience

Save Time

  • Complete part orders online in half the time vs. ordering over the phone
  • Smart search tools help you identify parts faster
  • Track order and shipping status
  • Reorder parts quickly from your order history
  • Integrate with your CMMS, ERP or procurement system for streamlined ordering
  • Manage your purchasing process with Manager Approval Workflow

Save Money

  • See transparent pricing directly from GE HealthCare
  • Registered users enjoy everyday discount prices
  • Take advantage of significantly-discounted clearance products
  • Track your spend for budget planning and adherence

Find the Right Part

  • Use the Parts Identification tool to search part #, equipment or keyword
  • Browse parts by equipment category
  • View real-time part inventory

OEM Quality

  • Our inventory offers genuine GE parts designed to be compatible with your system specifications
  • We deliver several parts every day, getting you the right ones, where and when you need them
  • Parts are GE tested for quality and reliability to ensure customer satisfaction
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Review troubleshooting FAQs and videos

Stay ahead of repairs by referencing your system manuals, service documents, parts catalog, and gain instant access to the GE HealthCare modalities all in one place. Our intuitive learning portal provides insight on how to maintain and use equipment with documentation, FAQs and videos.

In our library:

Learn to use, calibrate or assemble products through simple videos, sortable by care area.

Access manuals and service documents for your systems.

Read tips on improving your productivity.


On-Demand access to GE HealthCare repair solutions

Keep your equipment operating efficiently and reduce system downtime to positively impact your patient experience. GE HealthCare’s Repair Center Solutions are an ideal complement to your in-house service team.

Repair Services Include:

Equipment Repair

Patient monitors, telemetry and cardiology devices.

Probe Repair

Genuine GE HealthCare ultrasound probes